We will setup your account after
we have received payment and we and/or our payment partner(s)
have screened the order(s) incase of fraud. It is your
responsibility to provide us with an email address which is
not @ the domain(s) you are signing up under.
2.) Content
All services provided by us may only be used for lawful
purposes. This includes, but not limited to: copyrighted
material, material we judge to be threatening or obscene,
pornography.
Examples of unacceptable
material:
- IRC Bots
- Warez Sites
- Pirated Software
- Hate sites
- Hack programs and archives
3.) Zero Tolerance Spam
Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe
lists" and "double optin" will be treated as
spam. Any user who sends out spam will have their account
terminated without notice.
We reserve the right to
require changes or disable as necessary any web site,
account, database, or other component that does not comply
with this policy, at its sole discretion. We also reserves
the right to make any such modifications in an emergency at
our sole discretion.
We reserve the right to
charge the holder of the account used to send any
unsolicited e-mail a clean up fee. This cost of the clean up
fee is left entirely to the discretion of HostGator.com. All
rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services
received from us, in advance of the time period during which
such services are provided. You agree that until and unless
you notify HostGator.com of your desire to cancel any or all
services received, those services will be billed on a
recurring basis.
We reserve the right to
change the monthly payment amount and any other charges at
anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not
responsible for files and data residing on your account. You
agree to take full responsibility for files and data
transferred and to maintain all appropriate backup of files
and data stored on our servers.
6.) Cancellation and
Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any
time. We give you an unconditional 30 day money back
guarantee on managed shared hosting, and reseller
solution's. Refund requests after 30 days will be refunded
on a prorated basis of any unused time.
Only first-time accounts are
eligible for a refund. For example, if you've had an account
with us before, cancelled and signed up again, you will not
be eligible for a refund or if you have opened a second
account with us.
7.) Resource Usage
Users may not initiate the following:
- Use 25% or more of system
resources for longer then 90 seconds. There are numerous
activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
- Run any type of
interactive real-time chat applications that require
server resources. Remotely-hosted services are fully
allowed.
- Run stand-alone,
unattended server-side processes at any point in time on
the server. This includes any and all daemons, such as
IRCD.
- Run any software that
interfaces with an IRC (Internet Relay Chat) network.
- Run any gaming servers
such as counter-strike, half-life, battlefield1492, etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This
allowance varies depending on the hosting package you
purchase. Should your account pass the allocated amount we
reserve the right to suspend the account until the start of
the next allocation, suspend the account until more
bandwidth is purchased at an additional fee, suspend the
account until you upgrade to a higher level of package,
terminate the account and/or charge you an additional fee
for the overages. Unused transfer in one month cannot be
carried over to the next month.
9.) Money back Guarantee
On dedicated servers, and colocation no full refund will
be honored, the 30 day money back guarantee does not apply.
We reserve the right to refund a prorated amount or no
refund at all.
10.) Price Change
The amount you pay for hosting will never increase from
the date of purchase. We reserve the right to change prices
listed on our site, and the right to increase the amount of
resources given to plans at any time.
11.) Indemnification
Customer agrees that it shall defend, indemnify, save
and hold us harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable attorney's
fees asserted against us, its agents, its customers,
officers and employees, that may arise or result from any
service provided or performed or agreed to be performed or
any product sold by customer, its agents, employees or
assigns. Customer agrees to defend, indemnify and hold
harmless any liabilities arising out of; (1) any
injury to person or property caused by any products sold or
otherwise distributed in connection with us; (2) any
material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold
to customers from HostGator.com's server.
12.) Disclaimer
We will not be responsible for any damages your business
may suffer. We make no warranties of any kind, expressed or
implied for services we provide. We disclaims any warranty
or merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, no deliveries,
wrong delivery, and any and all service interruptions caused
by us and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies at any time
without notice.
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